Returns & Exchanges
At PicassoTiles, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day window for returns on all unworn items with original tags attached. If your new look isn't a perfect fit, our streamlined process makes exchanges and refunds effortless.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.
