Frequently Asked Questions
Everything you need to know about your PicassoTiles shopping experience.
What is your shipping policy for domestic orders?
We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Express shipping options are available at checkout for those who need their fashion pieces sooner.
How do I initiate a return or exchange?
If you are not satisfied with your purchase, you can return unworn items with original tags within 30 days of delivery. Simply visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress in real-time.
Are your clothing items true to size?
Yes, our garments generally follow standard sizing. We recommend viewing the detailed size guide located on each product page to ensure the perfect fit for your body type.
Do you offer international shipping?
Yes, PicassoTiles ships to over 50 countries worldwide. International shipping rates and delivery times vary depending on the destination and are calculated at checkout.